Partnering closely with our suppliers
We partner with suppliers who share our commitment to innovation and are willing to help us address some of the world’s most pressing health challenges.
To ensure our suppliers meet AbbVie’s quality, compliance and social responsibility requirements, we work closely with them. Not only do we communicate with our network of suppliers regularly, but also, we monitor and help them enhance their performance based on our well-defined, stringent metrics.
Supplier quality and dependability
We work closely with our suppliers to continually learn and improve. We conduct formal management reviews and performance audits to ensure that their materials meet our high expectations for technical specifications, quality and safety. We also help them improve their social responsibility programs and results.
We provide all AbbVie suppliers with our Supplier Code of Conduct. This Code outlines our expectations in the areas of ethical behavior, business integrity and fair competition, human rights, privacy, labor rights and worker protection, animal welfare, environmental stewardship and health and safety practices.
Supplier Social Responsibility Program
The mission for our Supplier Social Responsibility Program, which is part of the AbbVie Supplier Sustainability Program, is to evaluate new and existing suppliers to ensure they provide safe working conditions, dignified and respectful treatment of independent contractors, maintain environmentally responsible manufacturing processes, ethical practices and sufficient management systems.
For further information about AbbVie’s Supplier Social Responsibility Program, contact us at AbbVieSustainabilityProgram@abbvie.com.
Supplier Risk Management
To ensure continuous supply to our customers, we assess potential gaps and implement strategic action plans to mitigate product supply chain risk. We monitor the financial health of our suppliers and conduct quality compliance audits of third parties. We also work jointly with our critical suppliers to perform risk assessments, and where required, we support those suppliers in developing business continuity plans. In 2014, Supplier Risk Management enhanced our risk mapping solution to rapidly assess the impact to natural disasters, political unrest, terrorism and other crisis events on our supply chain. We mapped out supply lanes, key suppliers, third-party manufacturers and logistics for all brands and products. Our improved tool provides broader line of sight into risks across the global supply chain on a real-time basis, offering 24/7 alerts to key decision makers in vulnerable locations. In 2015, the risk mapping solution was critical during events such as natural disasters. It enabled us to put mitigation strategies in place to sustain our business and account for all local employees and business travelers.
Supplier guidelines and resources
What we purchase
We purchase goods and services from more than 51,000 suppliers around the world, including, but not limited to, the following categories:
- Agricultural commodities
- Biological products
- Capital equipment
- Chemical products
- Commercial services
- Computers/computer suppliers
- Electronics energy/utilities
- Engineering services
- Fleet vehicles/services
- Food services
- Glass containers
- Health care professional (HCP) services
- Health care organizations (HCOs)
- Human resources (HR)
- Injection-molded parts
- IT/telecom services
- Janitorial/laundry services
- Legal services
- Logistics/transportation services
- Machined parts
- Market research
- Metal fabrication
- Maintenance, repair, operations (MRO) supplies
- Meetings and events
- Office supplies/services
- Pest control/waste removal
- Professional services
- Public relations (PR)Safety supplies
- Scheduled drugs/specially denatured alcohols (SDA)
- Third-party manufacturing
- Vehicle maintenance