Egypt AbbVie LLC Online Privacy Notice

Effective August 21, 2019

ABBVIE ONLINE PRIVACY NOTICE AND COOKIES STATEMENT

Effective August 21, 2019

This Online Privacy Notice and Cookies Statement (“Privacy Notice”) explains how AbbVie LLC, 20 A Adly Street, Cairo, Egypt (“AbbVie”) handles Personal Data that it collects and receives from users through forms, websites, mobile sites, mobile applications, and other digital and offline services and products controlled by AbbVie that refer to this Privacy Notice (collectively, “AbbVie Services”).

SUMMARY

Information We Collect

AbbVie collects the following types of information through the AbbVie Services:

  • Information you provide. Personal Data and Health Data you provide when registering for our products and services, responding to questionnaires or surveys, or contacting AbbVie customer service.
  • Information collected automatically. Your IP address and non-identifying information about your use of AbbVie Services may be collected automatically.
  • Information collected from other sources. We may combine  information about you from AbbVie Services, information collected offline or from external parties. 

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How We Use Your Information

AbbVie uses the information we collect for several purposes, mainly:

  • To provide you with AbbVie programs and services you request. 
  • To customize and improve your experience on AbbVie Services.
  • To generally improve our products and AbbVie Services and other internal business purposes.

We provide other information in this Privacy Notice about:

  • The consequences for not providing Personal Data. 
  • Do not track signals. 
  • Data retention. 

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When We Share Your Information

AbbVie does not sell or disclose your Personal Data to third parties without your consent, except:

  • To affiliates and third-party service providers to provide services and information on our sites, including online marketing and advertising, and to support our business operations. We require these parties to handle Personal Data in accordance with appropriate contractual privacy and security provisions and this Privacy Notice.
  • To another company in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the AbbVie Services.
  • To governing regulatory authorities or as may otherwise be necessary for AbbVie to comply with a legal obligation or demand.

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Cookies and Other Tracking Technologies

We may use cookies and similar technologies to help provide AbbVie Services, offer you a more personalized user experience and market products and services to you.

Marketing Choices

You have control over how we use your Personal Data for direct marketing.  

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Your Rights

You have certain rights to request access, rectification, portability, deletion of your Personal Data where required by applicable law, as well as to block or withdraw your consent to the processing of your Personal Data, including the consequences of processing of your Personal Data solely through automated means. 

Security

AbbVie maintains appropriate controls and technical and organizational security measures to protect and secure Personal Data, but when you share Personal Data online there is always some risk that an unauthorized third party could gain access to your information.

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This Privacy Notice does not apply to AbbVie Services that do not link to this Privacy Notice, or to any third-party websites to which AbbVie Services may link.

Accessing Our Sites Globally

The transfer of Personal Data between AbbVie LLC, its parent company AbbVie Inc. in the United States and other AbbVie affiliates is governed by the AbbVie Inter-Affiliate Data Transfer Agreement.

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Changes to Our Privacy Notice

Check this Privacy Notice regularly, as we may change or update portions of this Privacy Notice from time to time, subject to any applicable consent and notice requirements. Any changes will be promptly posted to this page and accompanied by a new effective date at the top of this page. 

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How to Contact Us

You may contact us at any time if you have questions about this Privacy Notice or the Personal Data we collect about you. Please submit your privacy inquiries here.

ABBVIE ONLINE PRIVACY NOTICE AND COOKIES STATEMENT

Effective August 21, 2019

This Online Privacy Notice and Cookies Statement (“Privacy Notice”) explains how AbbVie LLC, 20 A Adly Street, Cairo, Egypt (“AbbVie”) handles Personal Data (defined below) that it collects and receives from users through forms, websites, mobile sites, mobile applications, and other digital and offline services and products controlled by AbbVie that refer to this Privacy Notice (collectively, “AbbVie Services”). 

I. TYPES OF INFORMATION WE COLLECT ONLINE

For purposes of this Privacy Notice, “Personal Data” means any data related to you as an identified or identifiable natural person. Examples of Personal Data include name, address, telephone number, and email address. When this data is combined with any data on health or medical status, we refer to the resulting information as “Health Data. We collect your Health Data through AbbVie Services only with your consent or if required by law.

Information You Provide

You do not have to register for a service or program to receive much of the information available through AbbVie Services. However, some of our content is available only to registered or identified users and will require you to set up a profile or provide specific data about yourself in order to provide you the service.

Personal Data You Submit During Registration or in Response to Questionnaires

AbbVie collects Personal Data and Health Data that you provide on AbbVie Services, for example, through an enrollment form in order to register for AbbVie programs and services, to receive marketing products and information, contact AbbVie customer service, or respond to AbbVie questionnaires or surveys. This includes:

  • Name
  • Contact data such as your address, phone number, or email address
  • Registration data such as your username and password
  • Health-related, insurance and demographic data, subject to your consent, in the context of a patient support program, survey or questionnaire
  • Income and demographic data, subject to your consent where required, when you request financial assistance for one of our products
  • Remuneration data, subject to your consent where required, when you provide a service to AbbVie in your capacity as a healthcare professional
  • Employment, education and other background data when you inquire about employment with AbbVie
  • Professional, clinical practice and educational data when you participate in an AbbVie sponsored program, research or survey in your capacity as a healthcare professional

Personal Data You Submit During Other Interactions with AbbVie

You may contact AbbVie to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from AbbVie, you may be prompted to provide your contact information as well as any Health Data and/or Personal Data that is relevant to your request.

Data That May Be Collected Automatically

When you use the AbbVie Services, we also may collect certain usage and device data automatically as described below. We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the AbbVie Services. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about AbbVie Services and to customize content. Note, however, that we do not consider this type of data to be Personal Data except where we can link it to you as an individual, or where applicable law provides otherwise.

Data Collected from Other Sources

We may combine data about you from a visit to one AbbVie Service with data about you from visits to other AbbVie Services. We may also combine data about you that is collected through the AbbVie  Services with data that we have collected offline, as well as with data provided to us by third parties.

II. HOW WE USE YOUR DATA

We use your Personal Data to provide you the services you request, communicate with you, improve your experience on the AbbVie Services, generally improve our products and services and for other internal business purposes, as described in more detail below.

Providing Programs and Services You Request

If you choose to register for one of our services, we use the Personal Data that you provide through AbbVie Services to respond to your questions, provide you the services you request, offer an optimal customer experience, to perform our contractual obligations and/or on the basis of your consent.

Marketing

You may also choose to receive marketing information from AbbVie, such as offers regarding AbbVie’s products or services, invitations to participate in surveys about our products, or other notifications and offers. In such cases, we will use your contact and other Personal Data to send you marketing information. You can opt out from receiving marketing information in the manner indicated in the relevant marketing message, and as further detailed below. 

Customized User Experiences

The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our AbbVie Services easier to use and navigate as well as to personalize the content provided on AbbVie Services by anticipating the information and services that may be of interest to you. In some cases, we collect this information pursuant to your consent. In other cases, we collect this information for our legitimate business interest to optimize and customize user experiences. 

Business and Product Improvement

In order to discover new facts that could help AbbVie better understand customer needs and help improve, develop, and evaluate product services, materials, programs, and treatments, AbbVie analyzes the information that you have provided for its legitimate interests in business and product improvement. 

Service Analytics and Improvement

We may use the information that you provide and the information we collect automatically about your use of the AbbVie Services to monitor user traffic patterns and preferences for our legitimate business interests of improvement, analytics and optimization of the AbbVie Services.

Other Issues

Consequences of Not Providing Personal Data

You are not required to provide all Personal Data identified in this Privacy Notice to use AbbVie Services or to interact with us offline, but certain functionalities may not be available if you do not provide certain Personal Data. If you do not provide certain Personal Data, we may not be able to respond to your request, perform a transaction with you, or provide you with marketing that we believe you would find valuable.

Do Not Track (DNT) Signals

Given the divergent practices of organizations that offer browsers and the lack of a standard in the marketplace, we do not respond to DNT signals at this time.

Retention of Personal Data

We typically retain Personal Data related to marketing activities for as long as you accept marketing communications from us, and upon request we will securely delete such data in accordance with applicable law, unless we have other legal grounds for retaining such Personal Data. For Personal Data that we collect and process for other purposes described above, we typically retain such Personal Data for no longer than for the period necessary to fulfill the purposes  outlined in this Privacy Notice and as otherwise needed to address tax, corporate, compliance, litigation, and other legal rights and obligations.

III. WHEN WE SHARE YOUR INFORMATION WITH THIRD PARTIES

We only share your Personal Data with third parties in accordance with applicable law, and as further described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

Third-Party Advertising and Online Behavioral Advertising

You may be provided with online advertisements of AbbVie products and services on third-party websites and mobile services that are tailored to you, for example, on the basis of information that you provide to AbbVie or a third-party website you are visiting, or of your browsing activity, purchases, or interests. These types of tailored online advertisements may come through several sources, such as the following:

  • We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on our AbbVie Services.
  • Some AbbVie Services participate in online behavioral advertising (this is also sometimes called re-target advertising or interest-based advertising). Our advertising network partners may place and use cookies on AbbVie websites and on other third-party sites to collect information about your activities in order to provide you with online advertisements that are based on your interests.

Affiliates, Vendors and Suppliers

We have relationships with various vendors and suppliers, including our affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to AbbVie. We will not authorize these parties to use your Personal Data for any purpose that is not related to AbbVie’s business operation, and we require them to handle your Personal Data collected through the AbbVie Services in accordance with appropriate contractual privacy and security provisions and this Privacy Notice.

Co-Branded Sites

We may partner with other companies to provide you with content or services on a joint or “co-branded” basis. At a co branded site, you will see both the AbbVie logo and the logo of the co-branding partner displayed on your screen. To access the services available on a co-branded site, you may have to complete a new online registration form, and this registration information may be shared with AbbVie’s co-branding partners. You should read the individual privacy policies of our co-branding partners, as they may differ in some respects from ours. Reading these policies will help you to make an informed decision about whether to provide your information to a given site.

Product Reports

If you contact AbbVie regarding your experience in using one of our products, we may use the information that you provide in submitting reports to industry regulators and as otherwise required of us by law. We also may use the information to contact the prescribing physician to follow up regarding an unexpected event involving the use of our product.

In certain limited circumstances, AbbVie may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our pharmaceutical products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the AbbVie Services. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property. 

We may also share your Personal Data with any corporate purchaser or prospect to the extent permitted by law as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the event of insolvency, bankruptcy, or receivership in which Personal Data would be transferred as an AbbVie asset.

More information about the identities of these third parties can be obtained by sending an email to privacyoffice@abbvie.com.

IV. COOKIES AND OTHER TRACKING TECHNOLOGIES

We also collect information about your use of AbbVie Services through tracking technologies such as cookies and web beacons. A “Cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A “Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of “clickstream” data that shows your previous activities on AbbVie Services.

How We Use Cookies

We use cookies to provide our website, products, and services, gather information about your usage patterns when you navigate this website in order to enhance your personalized experience, and to understand usage patterns to improve our website, products, and services. We also allow certain trusted partners to place cookies on our website in order to collect information about your online activities over time and across different websites you visit, as further detailed in Section VIII. This information is used to provide advertising tailored to your interests on websites you visit, also known as interest based advertising, and to analyze the effectiveness of such advertising.

Cookies on our website are generally divided into the following categories:

Strictly Necessary Cookies: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies that are erased when you close your browser.

Analytical/Performance Cookies: These allow us to recognize and count the number of users of our website and understand how such users navigate through our website. This helps to improve how our website works, for example, by ensuring that users can find what they are looking for easily. These cookies are session cookies, which are erased when you close your browser. We use Google Analytics, and you can see below for how to control the use of cookies by Google Analytics.

Functional Cookies: These improve the functional performance of our website and make it easier for you to use. For example, cookies are used to remember that you have previously visited the website and asked to remain logged into it. These cookies qualify as persistent cookies, because they remain on your device for us to use during a next visit to our website. You can delete these cookies via your browser settings.

Targeting Cookies: These record your visit to our website, the pages you have visited and the links you have followed to recognize you as a previous visitor and to track your activity on the website and other websites you visit. These cookies qualify as persistent cookies, because they remain on your device for us to use during a next visit to our website. You can delete these cookies via your browser settings. See below for further details on how you can control third party targeting cookies.

Your Options if You Do Not Want Cookies on Your Computer 

You can review your Internet browser settings, typically under the sections "Help" or "Internet Options," to exercise choices you have for certain Cookies. If you disable or delete certain Cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Site, and you may be required to re-enter your log-in details.

To learn more about the use of cookies for Google analytics and to exercise choice regarding such cookies, please visit https://tools.google.com/dlpage/gaoptout.

To learn more about certain cookies used for interest based advertising by third parties, including through cross-device tracking, and to exercise certain choices regarding such cookies, please visit allaboutcookies.org on your device settings. 

Mobile Tracking

Some AbbVie Services are available either as mobile applications or mobile sites that you can use on your mobile device. If you use a mobile device to access and use the AbbVie Services, we may collect the following mobile-specific data in addition to the other data described above: device or advertising ID, device type, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your mobile operating system, the platform used to access or download the AbbVie Service (e.g., Apple, Google, Amazon, Windows), location data and usage data about your device and your use of the AbbVie Services.

V. MARKETING CHOICES

You have control regarding our use of your Personal Data for directing marketing. If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other marketing communication, you can choose to not receive such communications at any time. Please follow the unsubscribe link in the relevant communication or contact us as detailed below.

VI. YOUR RIGHTS

You may contact us at any time if you have questions about this Privacy Notice or the Personal Data we collect about you. Under applicable data protection law, you may be entitled to request access to and/or rectify, block, or delete your Personal Data, transmission to another controller, withdraw your consent at any time (this does not affect the lawfulness of previous data processing activities), or object to any use of Personal Data. In particular, you have the right to object to our use of Personal Data for direct marketing purposes, and certain other purposes, at any time. If AbbVie will not be able to provide the requested information or make the change you request, you will be provided with reasons for such decision. Under local law you may also be entitled to lodge a complaint with your local data protection authority. Note, however, that we may retain certain Personal Data as required or permitted by applicable law. Please submit your privacy inquiries here.

VII. DATA SECURITY

AbbVie maintains reasonable technical, administrative, organizational and physical security measures and controls to secure any Personal Data collected through the AbbVie Services. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your health-related information. AbbVie cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to AbbVie Services, you must weigh both the benefits and the risks.

This Privacy Notice does not apply to AbbVie Services that do not link to this Privacy Notice, or to any third-party Web sites to which AbbVie Services may link. AbbVie Services may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit AbbVie Services, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, Twitter) while browsing on our AbbVie Service, the social media plug-in allows that social media Web site to receive information that you have visited our AbbVie Service. The social media plug-in also allows the social media Web site to share information about your activities on our AbbVie Service with other users of their social media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy. 

IX. ACCESSING OUR SITES GLOBALLY

This site is owned and operated by AbbVie LLC, but the information you provide, including your Personal Data, will be accessible to our affiliates, vendors, and suppliers in other countries, and if you are visiting this site from a country outside your country, your communication with us will necessarily result in the transfer of information across international borders. Personal Data may be transferred to our parent company, AbbVie Inc., in the United States, or other AbbVie affiliates, territories that may not provide a level of protection to Personal Data equivalent to that provided by your home country. We have concluded the AbbVie Inter-affiliate Data Transfer Agreement with AbbVie Inc., which covers all Personal Data transfersbetween AbbVie affiliates worldwide to ensure the adequate protection of your Personal Data. A copy can be obtained by sending an email to privacyoffice@abbvie.com.

X. PRIVACY OF CHILDREN

AbbVie does not knowingly collect or use any Personal Data directly from children on AbbVie Services. We do not knowingly allow children to order our products, to communicate with us, or to use any of our online services. If you are a parent or guardian and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

XI. CHANGES TO OUR PRIVACY NOTICE

We will only use Personal Data in the manner described in the Privacy Notice in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, or if required by law, we reserve the right to change the terms of this Privacy Notice at any time. Any changes to this Privacy Notice will be reflected on this page with a new effective date. Where required by applicable law, we will ask for your consent to the changes. AbbVie encourages you to review this Privacy Notice regularly for any changes. Any Personal Data collected upon your continued use of AbbVie Services will be handled in accordance with the currently-posted Privacy Notice.

XII. HOW TO CONTACT US

You may contact us at any time if you have questions about this Privacy Notice or the Personal Data we collect about you. Please submit your privacy inquiries here.

AbbVie’s Privacy Office can be contacted at privacyoffice@abbvie.com