OUR SUPPLIERS ARE INTEGRAL TO OUR SUCCESS

Every day, we make decisions with our suppliers that impact AbbVie's ability to address increasing health needs around the world and make an impact on our patients' lives.

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We purchase goods and services from more than 21,000 suppliers around the world.


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AbbVie is committed to reduce environmental impact, while managing costs and maintaining continuity of supply. Our Global Sustainable Supply Chain program aims to help employees implement environmentally-responsible decisions with suppliers, and also monitor progress of key suppliers in implementing and adhering to their own sustainability programs. We will measure and report progress.

AbbVie collaborates with its suppliers to minimize waste. In 2013, we worked with Kimberly-Clark to recycle Personal Protective Equipment (i.e. lab coats, gloves, shoe covers) and we achieved a 5,500 pound reduction in landfill waste, while Kimberly Clark turned these recycled garments into eco-friendly products such as chairs and benches. AbbVie received Kimberly-Clark’s Greenovation Award for these recycling efforts.


Sustainable Supply Chain
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In 2013, AbbVie’s first annual Supplier Sustainability Survey found 23% of key suppliers to be sustainable. Our goal is to work with key suppliers so that 50% are designated sustainable in 2014, and 100% by 2017. Please click here for the full Supplier Sustainability Criteria.


Restricted Substances Management
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AbbVie complies with global chemical regulations for purchased chemicals, mixtures and parts. Through our Restricted Substances Management program, we conduct  annual reviews to monitor presence of newly identified chemicals of concern, and assess any changes to purchased material composition. We are developing scalable processes and systems in anticipation of future regulations or changes.


C-TPAT Program
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AbbVie is committed to ensure the security of supply chain and will communicate and verify the security guidelines of its suppliers. The C-TPAT Program focuses on facilities, suppliers and transportation service providers who ship product from a location outside the United States to an AbbVie U. S. operation. AbbVie measures suppliers’ security measures using a detailed questionnaire and suppliers sign a Memorandum of Understanding for adherence to AbbVie’s supply chain security standards. Suppliers whose security practices fail to meet AbbVie Minimum Acceptable Security Level must implement improvements and/or corrective actions before they are allowed to conduct business with AbbVie.


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In Campoverde, Italy, AbbVie uses solar panels for energy to help reduce our impact on the environment.

Supplier Guidelines & Resources 


What We Purchase
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We purchase goods and services from more than 21,000 suppliers around the world, including, but not limited to, the following categories:

  • Advertising
  • Agricultural commodities
  • Banking
  • Biological products
  • Capital equipment
  • Chemical products
  • Commercial services
  • Computers/computer suppliers
  • Construction
  • Consulting
  • Disposables
  • Electronics
  • Energy/utilities
  • Engineering services
  • Financial
  • Fleet vehicles/service
  • Food services
  • Fuels/lubricants
  • Glass containers
  • Health care professional (HCP) services
  • Health care organizations (HCO)
  • Human resources (HR)
  • Injection-molded parts
  • IT/telecom services                                                                         
  • Janitorial/laundry services
  • Landscaping/paving/blacktopping
  • Legal services
  • Logistics/transportation services
  • Machined parts
  • Market research
  • Metal fabrication
  • Maintenance, repair, operations (MRO) supplies
  • Meetings and events
  • Needles/cannulas
  • Office supplies and services
  • Packaging/supplies/labels
  • Pest control/waste removal
  • Printing
  • Professional services
  • Public Relations (PR)
  • Safety supplies
  • Scheduled drugs/Specially Denatured Alcohols (SDA)
  • Third-party manufacturing
  • Training
  • Transportation and delivery
  • Vehicle maintenance

Supplier Expectations
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The Supplier Guidelines Brochure provides in-depth detail about beginning and managing a relationship with AbbVie. Our suppliers are required to read and agree to the supplier guidelines contained therein, which make our expectations clear in a variety of areas:

  • Ethical behavior
  • Business integrity and fair competition
  • Human rights
  • Privacy
  • Labor rights and worker protection
  • Animal welfare
  • Environmental stewardship
  • Health and safety practices
 

If you are currently registered on Abbott's website as a prospective supplier, you are automatically registered as an AbbVie prospective supplier. If you wish to register with AbbVie and Abbott as a new prospective supplier, register here.
 

Our Supplier Social Responsibility Program

The mission for our Supplier Social Responsibility Program is to evaluate new and existing suppliers to ensure they provide safe working conditions, dignified and respectful treatment of independent contractors, maintain environmentally responsible manufacturing processes, ethical practices, and sufficient management systems.

Click here to take the Social Responsibility Survey to see what types of information we look for. And, if you have any questions, click here to see a list of FAQs about social responsibility. Additionally, you can click here to see AbbVie's disclosure on the California Transparency in Supply Chains Act—Human Trafficking.

For further information about AbbVie's Supplier Social Responsibility Program, please contact: 
AbbVieSupplierSocialResponsibilityProgram@abbvie.com.


Supplier Diversity Program
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AbbVie's Supplier Diversity Program is a crucial part of our supply chain. By enforcing a small business/supplier diversity policy in the continental United States, AbbVie ensures that equal opportunities are provided for small and diverse-owned businesses. Working with our supplier diversity leader, on-site supplier diversity champions monitor our major manufacturing sites, providing oversight and supplier spend tracking. AbbVie requests that suppliers register through a self-certification process, and third-party certificates (such as Women's Business Enterprise National Council and National Minority Supplier Development Council) are encouraged.

Currently, AbbVie tracks spend with the following diverse supplier classifications:

  • Alaska Native Corporations/Indian Tribes
  • Small
  • Small Disadvantaged and 8(a)
  • Minority-Owned
  • Women-Owned                                                                                                    
  • Veteran-Owned
  • Service-Disabled Veteran-Owned
  • HUBZone (Historically Underutilized Business Zone)
  • Nonprofits

Outreach and Advocacy Activities

AbbVie representatives participate in local, regional, and national matchmaking events and trade fairs where suppliers are given the opportunity to discuss their products and services in person with an AbbVie purchasing team member. A few of these events include:

  • National Minority Supplier Development Council (NMSDC)
  • Women's Business Enterprise National Council (WBENC)
  • Diversity Alliance For Science
  • National Veteran Small Business Conference
 

Second-Tier Supplier Reporting

AbbVie encourages key suppliers to implement a small business or supplier diversity program, and the top 100 suppliers are required to submit second-tier reports on a quarterly basis.

Getting Started

Registration with AbbVie is a prerequisite for doing business with us. Once you register, your business's information will be available to all AbbVie Purchasing Agents across the country through our purchasing portal, ensuring your firm will be considered for applicable Requests for Information or Requests for Proposals or Quotes in a timely, efficient fashion. Registration with AbbVie does not guarantee business; however it does increase the chances of your business being reviewed by the appropriate persons in our supply chain.

We've developed a user-friendly, easy-to-use portal for registration. If you have any questions during the registration process call the help desk number provided within the tool. You can also request additional help and information at any time in the process by contacting: supplierdiversity@abbvie.com.

FAQ

Q: I've registered as a prospective supplier with AbbVie. Now what?
A: Supplier registration is the only step required to formally introduce your firm to our procurement personnel. The system does not generate an automated response once you have registered, and you are responsible for remembering your username and password. Password resets are available through the help desk. You should update your profile as necessary with new information. We suggest you review and update your profile at least once annually.

Q: I've registered as a prospective supplier. Why haven't I been contacted?
A: AbbVie's review cycles for commodities and services are developed well in advance. During extended periods of time or contracts in each cycle, no new suppliers are reviewed. Actively renewing your registration in our portal over time ensures your information is up to date and available when opportunities arrive. For example, if a network is in place in the area of printing, the area may not be reopened for a period of 24 to 36 months.

Q: How can I learn which outreach events AbbVie will attend so I can schedule an appointment?
A: AbbVie publishes an outreach calendar at the beginning of each year, and all AbbVie procurement representatives can share details about where AbbVie will exhibit. If you have questions regarding a particular event and AbbVie's participation, please contact us at supplierdiversity@abbvie.com.

Q: How do I get invited to one of AbbVie's invitational supplier events?
A: AbbVie selects prospective suppliers with the greatest potential for business from our registration portal, so registration is required for selection.

Q: How may I request a meeting with AbbVie?
A: Meetings with incumbent and prospective suppliers are at the sole discretion of the agents, category managers or directors for a particular commodity area of service offering. When there is no existing opportunity, it may not be beneficial for both sides to meet.

DOWNLOAD OUR SUPPLIER DIVERSITY BROCHURE PDF


Stewardship & Quality
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Enhancing the Lives of Our Patients

AbbVie's goal is simple: to improve peoples' lives around the world. A fundamental focus of this goal is ensuring that our products are safe, effective, and that they deliver their intended benefits. We work hard to ensure we use safe ingredients and processes during product manufacturing, and we hold our suppliers to the same high standards of quality that we apply to ourselves.

Restricted Substances & Reach Requirements

Every year governments around the globe introduce new laws and regulations controlling the use of certain chemical substances in manufacturing. Some examples of these regulations include:

  • The Registration, Evaluation, and Authorization of Chemicals (REACH)
  • Restriction of Hazardous Substances (RoHS)
  • The Stockholm Convention on Persistent Organic Pollutants
     

Because of this increased regulatory focus on restricted substances, AbbVie asks its suppliers to complete a Restricted Substance Query that includes complete chemical composition data for all parts provided to AbbVie. In cases where complete (i.e., 100%) information is not currently available, the query requests composition data for the chemical substances currently identified under the regulatory initiatives mentioned above.

Information on this process can be found in the Restricted Substances Supplier Training document.

Any questions you have about restricted substances should be directed to: AbbVie.REACH@abbvie.com 
 

Requirements for Non-U.S. Suppliers Shipping to the U.S. Customs-Trade Partnership Against Terrorism (C-TPAT)

AbbVie participates in the U.S. Customs & Border Protection supply chain security program known as C-TPAT. Our participation in C-TPAT requires AbbVie to ensure that all its overseas suppliers have implemented security processes and procedures that protect the integrity of our supply chain.

As a valued business partner, all Non-U.S. suppliers are required to complete the Supply Chain Security Questionnaire below and sign the accompanying Memorandum of Understanding or provide evidence of their own participation in C-TPAT or an equivalent supply chain security program. Completed surveys and questions regarding C-TPAT requirements should be submitted to: Jennifer.Obrian@abbvie.com.

Failure to complete the security questionnaire may jeopardize our ability to purchase and import materials from your company.

DOWNLOAD SUPPLY CHAIN SECURITY QUESTIONNAIRE PDF


Payment Requirements
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For questions about payments or to submit invoices via electronic data interchange (EDI), fax, or e-mail, please contact our Accounts Payable Call Center: AbbVieCDO@abbvie.com. Remember, AbbVie uses the following requirements for all payments:

  • AbbVie's standard payment terms are net 45 days from date of invoice.

  • Suppliers must have an up-to-date supplier registration for orders to be placed.

  • Invoices must use the unit of measure on the P.O. for the invoice to be paid.


Supply Chain Management
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At AbbVie, we succeed as a business and corporate citizen because of quality supplier partners who share our commitment to elevating patient care around the world. These suppliers help us address some of the world's most pressing health challenges. They share our commitment to innovation. We work with our supplier network to ensure quality, compliance, and social responsibility. We communicate and work with them regularly, monitoring and helping them enhance performance based on our well-defined, stringent metrics.
 

Supplier Quality and Dependability

We work closely with our suppliers to continually learn and improve. We conduct formal management reviews and performance audits to ensure that their materials meet our high expectations for technical specifications, quality and safety. We also partner with suppliers to help them improve their social responsibility programs and results.

All AbbVie suppliers are provided our Supplier Code of Conduct. These guidelines outline our expectations in the areas of: Ethical behavior, business integrity and fair competition, human rights, privacy, labor rights and worker protection, animal welfare, environmental stewardship, and health and safety practices.
 

Supplier Social Responsibility

We monitor supplier social responsibility performance, and offer a program to help suppliers meet our expectations in the areas of employee health and safety, fair labor practices, diversity, ethics and environmental stewardship. We believe that setting clear expectations, offering training and monitoring, and providing counsel will help our suppliers implement an aligned approach to social responsibility.

Our Global Purchasing compliance team identifies suppliers in high-risk industries and geographies, and conducts intensive screenings in emerging 
markets. We survey suppliers using principles defined by the Pharmaceutical Supply Chain Initiative (PSCI), an industry consortium dedicated to advancing consistent expectations within the supply chain related to social issues. AbbVie often exceeds these principles, particularly through our on-site audit program. We conduct regular audits at all of our suppliers, and also audit high-risk suppliers to confirm that they provide:

  • Safe working conditions
  • Dignified and respectful treatment of
    employees
  • Responsible manufacturing processes
  • Adequate management systems
  • Ethical practices
 

We are proud of our comprehensive social responsibility program, which includes a sophisticated supplier classification model, a quarterly results tracking scorecard, a semi-automated audit report, and a thorough process for increasing awareness of our program worldwide. Our supplier social responsibility audit program is also supplemented with third-party audits designed to assess a larger number of suppliers based outside the United States, targeting the high-risk countries identified in our supplier classification model.


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The "Yes" link below will take you out of the AbbVie family of websites.

Links which take you out of the AbbVie worldwide websites are not under the control of AbbVie, and AbbVie is not responsible for the contents of any such site or any further links from such site. AbbVie is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement of the linked site by AbbVie.

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